SHIPPING POLICYOrders will be carefully packaged and shipped to the address provided at checkout. Processing times and available shipping methods will be displayed during checkout. Once an order has been transferred to the shipping carrier, delivery times may vary. Customers are responsible for providing an accurate shipping address.
RETURNS & REFUNDSDue to the collectible nature of trading cards and sealed products, opened products or products with an altered factory seal cannot be returned. Unopened products in their original condition may be eligible for return within 14 days of delivery. If an order arrives damaged, incorrect, or has another issue, please contact us at support@basecampcollectibles.com so we can review the situation and make it right.
preordersProducts sold as preorders will be clearly identified on the product page. Release dates are subject to change by manufacturers and distributors. Any product-specific preorder terms, including cancellation policies, will be disclosed before purchase.
PRIVACYCustomer information is used only as necessary to process orders, provide customer service, operate our website, and meet applicable legal requirements. We do not sell customers’ personal information. Payment information is processed through our payment providers and is not directly stored by Basecamp Collectibles.
QUESTIONS?Contact us at: support@basecampcollectibles.com